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FAQ

Frequently Asked Questions

How can we help you today!
A.

At present, we are operating with 8 branches, situated at Thakurpukur, Jadavpur, Fulia, Diamond Harbour, Kakdwip, Baruipur, Canning and Barasat. We are also planning for more branches at different locations.

For more details, you can call us at 033 6606 3000.

A.

Anyone who possesses gold jewelry can avail the loan though Minors are not eligible. To obtain the loan you need to submit your gold jewellery (within a karat range of 18 to 24 k) at any of our branches. The loan amount that is sanctioned will be based on the gold valuation by our auditor which involves verification of its purity, it weight and market rate of gold on that day in that city.

A.

Once you submit your application form and supporting documents and if everything is in order, we shall give approval immediately. All loan approvals are at the sole discretion of the branch head.

A.

After receiving gold jewelry/ ornaments from our clients, we keep it in lockers/ storage/ strong rooms at our branches. It is completely safe and secure. We continuously monitor our branches through electronic surveillance facility to assure safety of your gold.

A.

Gold loan may be availed for any amount between Rs. 1000 to a maximum of Rs. 1 Core based on purity and net weight of gold. Loan may be availed for a maximum period of 12 months.